Pre-order Items
At Shazai Herbal Haven, we occasionally offer products on pre-order so you can secure them before they officially launch or restock.
How Pre-Orders Work
When you purchase a pre-order item, your payment will be processed at the time of checkout to reserve your product.
Each pre-order listing will include an estimated availability or shipping date.
Once the product becomes available, your order will be packed and shipped immediately, and you’ll receive a confirmation email with tracking details.
Combining Pre-Orders with Regular Items
If you purchase pre-order and in-stock items together, your order may be shipped once all items are available.
To avoid delays, we recommend placing separate orders for in-stock products if you’d like them sooner.
Cancellations & Changes
Pre-orders can be cancelled or modified before the official release date by contacting our Customer Support Team with your order number.
Once a pre-order has been processed and dispatched, it will fall under our Returns Policy.
Important Notes
Shipping dates for pre-orders are estimates and may be subject to change depending on supplier availability and stock arrival.
If delays occur, our team will notify you via email or SMS with updated timelines.
Pre-order items are subject to the same quality, warranty, and return policies as all Shazai Herbal Haven products.