# Pre-order Items

## Pre-order Items

Reserve products in advance before their official release.

At Shazai Herbal Haven, we occasionally offer products on **pre-order** so you can secure them before they officially launch or restock.

### How Pre-Orders Work

- When you purchase a pre-order item, your payment will be processed **at the time of checkout** to reserve your product.

- Each pre-order listing will include an **estimated availability or shipping date**.

- Once the product becomes available, your order will be **packed and shipped immediately**, and you’ll receive a confirmation email with tracking details.

### Combining Pre-Orders with Regular Items

- If you purchase pre-order and in-stock items together, your order may be **shipped once all items are available**.

- To avoid delays, we recommend placing **separate orders** for in-stock products if you’d like them sooner.

### Cancellations & Changes

- Pre-orders can be **cancelled or modified** before the official release date by contacting our **Customer Support Team** with your order number.

- Once a pre-order has been processed and dispatched, it will fall under our **Returns Policy**.

### Important Notes

- Shipping dates for pre-orders are **estimates** and may be subject to change depending on supplier availability and stock arrival.

- If delays occur, our team will notify you via email or SMS with updated timelines.

- Pre-order items are subject to the same **quality, warranty, and return policies** as all Shazai Herbal Haven products.

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Source: https://shazaiherbalhaven.shop/pre-order-items/